Last Updated: 12/08/2026

NEXCLEAN is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website or contact us about our cleaning services.

1. Information We Collect

When you contact us, request a quote or book a cleaning service, we may collect information such as:

  • Your name
  • Phone number
  • Email address
  • Property or business address
  • Cleaning service requirements
  • Preferred booking date and time
  • Other information you choose to provide through our website forms

2. How We Use Your Information

We may use your information to:

  • Respond to enquiries and quote requests
  • Arrange and manage cleaning bookings
  • Provide our cleaning services
  • Contact you regarding your booking or enquiry
  • Provide customer support
  • Send important information relating to our services
  • Improve our website and services

We will not sell or rent your personal information to third parties.

3. Website Forms

If you submit information through our contact, booking or quote forms, the information may be sent to NEXCLEAN by email or stored securely through our website service provider.

We only use this information for legitimate business purposes related to your enquiry, booking or services.

4. Cookies and Website Analytics

Our website may use cookies and similar technologies to improve website functionality and understand how visitors use our website.

We may use services such as Google Analytics or other website analytics tools to help us understand website traffic and improve our services.

5. Sharing Your Information

We may share your information with trusted service providers where necessary to operate our business, such as website hosting, email, booking, payment or IT service providers.

We will only provide information that is reasonably required for the relevant service.

We may also disclose information where required by law or to protect our legal rights.

6. Security

We take reasonable steps to protect the personal information we hold from unauthorised access, loss, misuse, alteration or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

7. How Long We Keep Your Information

We will keep personal information only for as long as reasonably necessary for the purpose it was collected, or as required by applicable New Zealand laws and business record-keeping requirements.

8. Your Privacy Rights

You may request access to the personal information we hold about you and ask us to correct information that is inaccurate or incomplete.

If you would like to access, correct or discuss how we handle your information, please contact us.

Email: info@nexclean.co.nz
Business: NEXCLEAN
Location: Auckland, New Zealand

9. Third-Party Websites

Our website may contain links to third-party websites or services. NEXCLEAN is not responsible for the privacy practices or content of those external websites.

We recommend reviewing the privacy policies of any third-party websites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website or legal requirements.

Any updated version will be published on this page with the revised date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

NEXCLEAN
Auckland, New Zealand
Email: info@nexclean.co.nz